Terms of Service

Roots & Rhythm

Effective Date: 10 May 2026
Last Updated: 10 May 2026

These Terms of Service (“Terms”) govern your use of the Roots & Rhythm website (“Website”) and any enquiries, referrals, bookings, programmes or services provided by Roots & Rhythm.

By accessing or using this Website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Us

Roots & Rhythm is a therapeutic alternative provision supporting young people through relational, creative and nature-based learning.

Contact details:

Roots & Rhythm
Email: info@rootsandrhythm.co.uk
Website: rootsandrhythm.co.uk

2. Changes to These Terms

We reserve the right to update or amend these Terms at any time.

Any changes will take effect immediately upon publication on this page. Continued use of the Website following updates constitutes acceptance of the revised Terms.

3. Use of the Website

You agree to use the Website lawfully, respectfully and responsibly.

You must not:

  • use the Website for unlawful or fraudulent purposes;

  • interfere with Website security or functionality;

  • upload harmful software or malicious content;

  • attempt unauthorised access to systems or data;

  • misuse forms, communications or referral systems;

  • or use the Website in a way that could harm Roots & Rhythm or other users.

We reserve the right to restrict or terminate access where misuse is suspected.

4. Referrals and Enquiries

Submitting an enquiry or referral through the Website does not guarantee acceptance onto any programme or provision.

All referrals are subject to:

  • suitability assessment;

  • safeguarding considerations;

  • capacity;

  • and service availability.

Roots & Rhythm reserves the right to decline referrals where we believe a placement is not appropriate or safe.

5. Services and Programmes

Roots & Rhythm may provide:

  • therapeutic alternative provision;

  • mentoring;

  • creative and vocational learning;

  • outdoor or nature-based activities;

  • wellbeing support;

  • workshops or intervention programmes.

Details of services may change from time to time.

We make reasonable efforts to ensure information provided on the Website is accurate and up to date, but we do not guarantee completeness or availability at all times.

6. Safeguarding

Safeguarding is central to all Roots & Rhythm services.

By engaging with our services, users acknowledge that:

  • safeguarding concerns may need to be shared with appropriate agencies;

  • information may be processed in line with safeguarding obligations;

  • and participation may be subject to safeguarding procedures and risk assessments.

Where immediate safety concerns arise, confidentiality may need to be overridden in accordance with legal safeguarding responsibilities.

7. Bookings and Appointments

Where consultations, visits, assessments or sessions are booked:

  • accurate information must be provided;

  • reasonable notice should be given for cancellations where possible;

  • and repeated non-attendance may result in cancellation of services.

Roots & Rhythm reserves the right to reschedule or cancel appointments where necessary.

8. Intellectual Property

All Website content, including:

  • logos,

  • branding,

  • graphics,

  • text,

  • resources,

  • downloads,

  • images,

  • and materials,

is owned by or licensed to Roots & Rhythm and protected under intellectual property law.

Content may not be copied, reproduced, distributed or commercially used without prior written permission.

9. Third-Party Links

The Website may contain links to external websites or services.

Roots & Rhythm is not responsible for:

  • third-party content;

  • availability;

  • privacy practices;

  • or external services.

Accessing third-party websites is done at your own risk.

10. Website Availability

We aim to keep the Website accessible and functioning effectively at all times. However, we do not guarantee uninterrupted or error-free operation.

We may suspend or restrict access temporarily for:

  • maintenance;

  • safeguarding;

  • operational;

  • or security reasons.

11. Disclaimer

The Website and its content are provided on an “as available” and “as is” basis.

While we take reasonable care to ensure information is accurate, Roots & Rhythm makes no guarantees regarding:

  • completeness;

  • reliability;

  • uninterrupted access;

  • or suitability for specific purposes.

Nothing in these Terms excludes liability where it would be unlawful to do so.

12. Limitation of Liability

To the fullest extent permitted by law, Roots & Rhythm shall not be liable for:

  • indirect or consequential losses;

  • loss of data or profits;

  • interruption to Website access;

  • reliance on Website information;

  • or third-party service failures.

Nothing in these Terms excludes liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • or any liability that cannot legally be excluded.

13. Privacy and Data Protection

Use of the Website is also governed by our Privacy Policy, which explains how personal information is collected, used and protected.

By using the Website, you acknowledge that you have read our Privacy Policy.

14. Termination

We reserve the right to suspend or terminate access to the Website or services where:

  • these Terms are breached;

  • safeguarding concerns arise;

  • unlawful activity is suspected;

  • or misuse occurs.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

17. Contact Information

Roots & Rhythm
Email: info@rootsandrhythm.co.uk
Website: rootsandrhythm.co.uk